Customized dog model 3

We aim to process and dispatch orders within 1-3 working days. The item is shipped directly from our warehouse and will take almost 12-30 days to reach to the customers. Please note that these are estimates, and delays can occur. If your order exceeds the estimated delivery window, please contact us to review the status of your order. Reimbursements will be handled via email if essential.

You may return most new, unused items in their original packaging within ​30 days​ of delivery for a refund ​Eligibility:​​ Returned items must be in the same condition as received. ​Sale items, personalized products, or used items cannot be refunded​ Process & Cost:​​ Please contact us to initiate a return. The customer is generally responsible for the return shipping cost, unless the return is due to our error (e.g., you received a defective or incorrect item) ​Refunds:​​ After we receive and inspect the return, we will process the refund to your original payment method. Please note that original shipping fees are non-refundable